Introducing Order Editing: A Powerful New Feature from PrettyDamnQuick

Say hello to smoother post-purchase experiences

April 28, 2026

Why We Built It

Order editing tackles a familiar headache: customers making simple post-purchase mistakes and merchants scrambling to fix them. Until now, the process was clunky. Our new tool changes that, enabling merchants to:

• Let customers modify orders within a defined "edit window"
• Adjust products, quantities, shipping address, and even email (within limits)
• Capture payment only after the edit window closes
• Stay in control with full visibility into impressions, edits, and completions

It’s designed to feel like magic on the shopper side—and total clarity on yours.

What It Unlocks

• Faster Resolutions: No need for back-and-forth emails or partial refunds.
• Fewer Mistakes: Reduce "oops" orders and post-purchase panic.
• More Conversions: A flexible post-checkout flow encourages confidence to buy.
• Better Margins: Combine with PDQ’s repricing tools to maintain shipping profit integrity.

Order editing is now live in test mode and will roll out to clients in August.

Want early access or a walkthrough? We’ve got you. Just reach out.

Getting started is easy, just follow this guide to get order editing in minutes.