FAQs

The frequently asked ones

37 articles

• Searching for orders (& more) within your workspace
• New: Discount Code Rejection Extension
• Our refer-a-friend deal
• How to print shipping labels
• How to spot loyal customers with VIP badges
• Which eCommerce platforms does PrettyDamnQuick integrate with?
• How to sync order details back to your online store
• Cancelling active orders in PrettyDamnQuick
• How do I search for orders?
• Help! I can't log in to my account
• I don't see a specific column
• Deleting orders
• Restoring deleted orders
• How to create return labels
• How to get file an insurance claim for a shipment?
• How to report a bug
• Gorgias App Integration
• How to review your analytics & data
• How to set up and customize notifications
• How to switch packages with hotkeys
• Installing product page delivery promise with Online Store 2.0 using theme blocks
• How to sync your products
• Download order/shipping cost report
• An overview of the new checkouts and A/B tests
• How to set up a new checkout
• Setting up an A/B test
• Setting up Gift With Purchase Unlock
• Suggested Warehouse Hardware
• Introducing Our New PDQ UI
• Update prices for shipping methods
• Turning shipping methods on or off
• Updating your shipping method's name
• Introducing Order Editing: A Powerful New Feature from PrettyDamnQuick
• Set up Order Editing in Post-Purchase
• Setting up Passport in PDQ
• Introducing: Cross-Site Testing
• How to Set Up Cross-Site Testing